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<a href="https://www.instaforex.com">ИнстаФорекс портал</a>

常见问题


财务金融问题
与交易条件相关的问题
与伙伴计划相关的问题
综合问题


财务金融问题

What methods of replenishment are available in InstaForex?
You can replenish your account by means of WebMoney, CONTACT, RBKMoney, MoneyBookers, Liberty Reserve, Perfect Money and wire transfer. Withdrawal is possible by means of the same method which you used when replenished your account.

Does company charge any commission for replenishment or withdrawal?
The company doesn´t charge any commission, however, you should take into consideration that payment system itself takes commission as well as bank takes commission for wire transfer.

How much time does it take to replenish trading account?
The replenishment via Webmoney, Liberty Reserve, Perfect Money and RBKMoney is processed immediately, via CONTACT, MoneyBookers and credit cards - up to 24 hours. Replenishment by means of wire transfer takes 2-4 days.

How much time does it take to withdraw funds from the trading account?
Withdrawal via Webmoney, Liberty Reserve and other payment systems takes 1-3 hours. Withdrawal by means of wire transfer takes 2-4 days.

What is the minimum sum of withdrawal?
There are no limits for withdrawing. You can withdraw any balance from your account.

What is the minimum sum for deposit?
Minimum sum for deposit via electronic payment system is 1 USD, via credit card is 50 USD, via wire transfer is 300 USD.

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与交易条件相关的问题

在 InstaForex 中一单是多少,和正常的有什么区别?
一单等于 10000单位基本货币,要比正常的标准少10倍。这使得我们的客户在进行外币交易时所承受的风险也小10倍

交易服务器的IP地址是什么?
ITC-Demo:      75.126.185.122:443 – 模拟账户专用
ITC-Live:         75.126.23.50:443 – 真实帐户专用

交易杠杆是什么?
交易杠杆 - 就是在保证金和在它的基础上提供的借款的比率:1:100, 1:200, 1:500。1:100的信贷杠杆意味着您的帐户中必须有比您计划向交易经纪人获取的用于交易的必要资金少于100倍的保证金金额。

InstaForex 都提供那些杠杆还有怎样更换交易杠杆?
在您开通帐户的时候您可以自行选择从1:1到1:500以内的任意杠杆比率。之后,如果您需要更改您帐户的交易杠杆,您只需要写一封内部邮件或通过其它方式联系我们的客服部门就可以方便的为您办理。

为什么我在观察市场的时候不能看到所有的符号?
这与您的交易平台获得某一对或另一对货币牌价的单据有关。如果您需要增加牌价种类您只需要点击市场检视栏右边的按钮并且选择"显示所有符号"即可。

在公布新闻时价差是否会增加?
InstaForex不会在任何公布新闻的情况下提高价差。每一个交易员都可以相信交易条件甚至是在将来交易条件都不会有所改变。

我是否能咨询顾问还有对此是否有任何限制?
对咨询没有任何限制。

有没有可能我会在某种形式上倒欠公司的钱?
不,没有可能。如果在您结束交易后结果在帐户上变成负数,哪么公司会将其归零。

在模拟帐户上进行交易和在真实帐户上的交易是否有区别?
在两者之间不存在任何交易工具的级别和交易条件的区别。通过模拟账户进行交易和使用真实帐户进行交易两者在操作过程中没有任何区别,唯一的一点是对于使用模拟账户进行交易的新手使用帐户存取款项的功能是不开放的。

最低保证金是多少?
最低保证金为1美元,可以使得您使用任何一种工具进行交易。

Why do EUR/GBP, EUR/CHF currency pairs have floating spread?
Floating spread is generally accepted trading instrument, which is used by the first-rate international broker. EUR/GBP and EUR/CHF are the only currency pairs which have floating spread. It means that from 19:00 GMT+00 till 08:00 GMT+00 spread can be increased up to 5 pips every day. Spread is a fee of broker for transaction, and it is defined by the market conditions which the company works in. In connection with increasing spreads of our contractors spread of the currency pairs EUR/GBP and EUR/CH were transferred to the floating condition. However during the daytime (after 08:00 GMT+00) spread for this currency pairs are the same, 3 pips.

How to calculate the amount of margin?
The amount of margin is equal to the volume divided by the leverage. The volume is equal to 10000 in USD multiplied by the amount of lots, enabled in deal, and by the rate of exchange of the currency used in deal to the USD, which divided by the leverage. Currency of deal is currency which symbol stands first in currency pair designation. For example, for currency pair EUR/USD the currency of deal is EUR (thereafter rate of exchange of deal to US Dollar will be EURUSD), for USDCAD - is CAD (rate of exchange of the deal to US Dollar will be equal to 1, because USD/USD=1), for GBPJPY currency of deal is GBP (rate of exchange of the deal to US Dollar will be equal to rate of exchange of GBP/USD, id est. equal to rate of exchange of GBPUSD). So under the rate of exchange which is equal to GBPUSD 1.4956 for the deal with 2 lots with the leverage 1:100 the margin will be 10000 * 2 * GBPUSD/100=299.12 USD. For the deal with USDJPY with 3.4 lots with the leverage 1:500 the margin will be equal 10000 * 3.5 * 1/500=70 USD.

Give me please the link for the Welcome Bonus receipt.
This is the link for Agreement on the Welcome bonus receipt
This is the link for the application of the Welcome bonus receipt

Do you have micro and mini accounts?
Yes, we have. However trading in InstaForex is made with micro and mini lots, id est. you can trade with 0.01 lot in InstaForex which is equal to micro account.

How can I change my leverage?
For changing your leverage you should send an e-mail to clients@instaforex.com or support@instaforex.com with the following information: trading account number, phone password and leverage you want to have. Also you can contact Support department for leverage changing by Live Chat, Yahoo, Skype, ICQ and write the same date.

I forgot traders password or PIN code (or I want to change my traders password or PIN code). How can I do it?
For PIN code or traders password recovery/changing it is necessary to send an e-mail to clients@instaforex.com or support@instaforex.com with the following information: trading account number, phone password and new traders password. Also you can contact Support department by Live Chat, Yahoo, ICQ, Skype for traders password recovery and write the same data. For PIN code hanging it is necessary to send an e-mail to clients@instaforex.com or support@instaforex.com the following information: trading account number, phone password, scan of your ID, and new PIN code. Make sure you send an e-mail from the e-mail address you entered while registration the trading account number.

May I open several trading accounts in one name?
Yes, you may. There is no limits for opening real and demo accounts in one name.

I can trade maximum 8 lots in InstaForex?
No, you can type manually any amount of lots (till 10000).

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与伙伴计划相关的问题

如果我成为合作伙伴,能够得到什么奖励?
您可以从每一笔交易中得到1.5个点。这个是全世界范围内的标准方案,大家都按照这个规则来办理。

我怎样才能邀请其他的客户?
您可以像邀请感兴趣伙伴一样邀请他们,在他们之间传播信息,在这之后他们会自动的对您所提供的信息感兴趣,同样可以就像这样在熟人中间传播信息。在第二种情况下为了将您的熟人记录在案,您只需要将他的新买和帐户注明即可

对获取合作伙伴佣金是否有什么限制?
没有任何限制。

参加伙伴计划是否有要求?
没有任何要求。您可以邀请新的朋友加入计划,就像在熟人中间传播信息一样,也类似于公司在您的地区的代表。

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综合问题

如果我在FOREX上从最低存款限额开始交易,我能赚多少钱?
这完全取决于您的经验。在外汇市场上获取多少利润和损失保证金的风险息息相关,在决定进行交易的时候必须有所考虑。只有您自己能够正确的评估您自己的抗风险能力和您的交易水准。InstaForex的交易条件是专门用来最大程度的所少从新手到资深操盘手所要经历的过程而设立的。

支持和阻力水平是什么意思?
支持水平--低于目前汇率的水平,从这里,汇率可能反弹向上。阻力水平--高于目前汇率的水平,从这里汇率可能跌落向下。

交易终止点是什么意思?
当您设定交易中止点 (例如,在X点), 则会发生下面的情况:交易平台在汇率走势没有达到您设定的X点(已经通过获利的情况下将不会采取任何行动。在这之后终端在目前价格水平的X点设立止损点 (在此中情况下-具有盈利水平)。在获得有利价格区间是重新设定止损点,此时止损点高于X点,就是说止损点随着价格的变化根据X点的状态变动。交易终止点是一种变通的更灵活的管理止损点的方式。请注意,交易终止点只有您的交易终端和我们的服务器建立互联的时候才起作用。

飞行利润或价格运动是什么意思 ?
般来说超过 100 点的获利被称为飞行利润。飞行价格运动也是超过100点的获利。同样也称为超级价格:比如, EURUSD 的比值超过了17个飞行点" 意味着汇率增加超过了 1.1700。

What is the stock exchange working hours?
Stock exchange opens on Sunday at 23:00 (GMT+00) and closes on Friday at 23:00 (GMT+00)

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